• Children under 9 yrs of age OR under 42" MUST be accompanied by an adult in the water at all times.
• All children must be fully toilet trained in order to swim.
• Swim diapers are not allowed.
• An adult must be in the water within arms reach at all times with non swimmers or those wearing lifejackets.
• Barlow and Gresham Pools do not provide lifejackets. All personal floatation devices must be Coast Guard Approved, of appropriate size and worn correctly as it's intended.
• Non-swimmers are not allowed in deep end or off diving boards, even if they are wearing a lifejacket.
• Lifeguards commonly ask people (any age) to do a short swim test prior to going into deep water. If the participant cannot complete the swim test to the level that the lifeguard feels is successful, then they will be asked to stay in the shallow area. We will always err on the side of safety.
• Food is not allowed on deck.
• Please keep street shoes off pool deck
• Glass containers are not allowed in pool facility.
• No long breath holding or prolonged repetitive breath holding, it's for your own safety!
• Gresham Pool accepts cash, check or card. Checks payable to Gresham HS.
• Gresham Pool offers basketball hoops, balls, a low diving board and a rope swing. Sometimes other various toys will be available but are dependent on the number of people.
• All outside toys need to be approved by the head lifeguard on duty.
• We do not allow water wings or large inflatables.
• Mermaid tails can only be used by those who pass a swim test and must stay in the shallow area only.
• Those who are not swimming must stay in spectator area.
• We reserve the right to add policies, rules, or prohibit any action at any time if we feel an activity is not safe. Lifeguards are allowed to make those judgment calls in the moment
• We do not tolerate any harassment or arguing with aquatic staff members, especially regarding rules and pool policies. Patrons that argue or harass aquatic staff will be asked to leave the facility.
• The consumption or possession of alcohol and drugs is strictly prohibited in our facility (and high school campus).  Any guest who appears to be under the influence, impaired or acting unsafely will be required to leave the premises immediately.  We reserve the right to contact local law enforcement or emergency services regarding such situations.

This is not a complete list of pool rules, but rather addresses the most frequently asked questions regarding our policies.  If you have any questions please feel free to call the pool or email the aquatic director (contact info is provided below).

• Cancellation Policies:

• ALL cancellations must be done at least 5 business days in advance.
  • Cancellations due to sudden illness/injury and emergency situations may be credited or refunded IF the spot is able to be filled.  
  • We ask that you immediately notify the Aquatic Director for these situations.  Notifications must be sent by replying to your confirmation email only. 
• Late cancellations (less than 24hr notice) may owe for the lesson in the event the instructor has already arrived for the lesson.  
• "No Shows" will not be refunded, credited or rescheduled.  No shows may also be subject to all future lesson(s) being taken off the schedule, and/or full prepayment for any future lesson blocks scheduled.
• Please keep your confirmation email once you receive it, you might need to refer to it at your first lesson date.
• Changes or edits in private lessons:
  • Due to the high volume of reservations made during summer, we are no longer able to make large changes to lesson reservations.
  • We understand you might see instructor availability added throughout the summer, however we will not be accepting changes to swap instructors.

• Instructor Changes & Cancellations:

• If the instructor that's scheduled cannot make a lesson we will automatically look for a substitute instructor.
• Due to the volume of lessons scheduled, we do not contact you about instructor changes.
• If there are no substitutes available then we will call as far in advance as possible to cancel or reschedule.
• We will give a full refund or credit (your choice) for lessons we cannot reschedule or find a sub to cover.
• Full refunds or credits will be given for any cancellations due to inclement weather, repairs or school closures.

• Location, Check In and General Info: 

• Always check in with the front desk/lobby area for every lesson.
• Parents/spectators may watch all lessons from the bleacher or bench areas on the pool deck.  
• Showers, lockerooms and bathrooms facilities are available.
• We request that children over 6 yrs and/or in first grade use the locker room according to their affirmed gender.  Gresham has family friendly changing areas, Barlow only has mens/womens locker rooms, please plan accordingly.
• Parents do not get in the water for the lessons, just the kiddos!
• What to bring for your lessons.... swimsuits and a towel!  Goggles and swim caps can be used but are not required.  For longer hair, swim caps are helpful.  Masks and nose plugs should NOT be worn for swim lessons.
• Our address and parking info are located on each website.